Aftermarket Manager Customer Survey

Aftermarket Project Manager

Customer Survey

Thank you for using Lone Star Turbo. Please take a few minutes to rate your Project Manager. We use this information to continuously improve.

Company Name *

Your Name *

First

Last

Email *

Who Was Your PM (Project Manager) or Sales Contact? *

Project Number / Job

Please evaluate your Project Manager based only on your personal interactions, communication, responsiveness, and support throughout the project. *

	1 (Lowest Satisfaction)	2 (Unsatisfied)	3 (Neutral)	4 (Satisfied)	5 (Highest Satisfaction)
How satisfied were you with how well the sales representative understood your needs and provided appropriate solutions?	1 (Lowest Satisfaction)How satisfied were you with how well the sales representative understood your needs and provided appropriate solutions? 1 (Lowest Satisfaction)	2 (Unsatisfied)How satisfied were you with how well the sales representative understood your needs and provided appropriate solutions? 2 (Unsatisfied)	3 (Neutral)How satisfied were you with how well the sales representative understood your needs and provided appropriate solutions? 3 (Neutral)	4 (Satisfied)How satisfied were you with how well the sales representative understood your needs and provided appropriate solutions? 4 (Satisfied)	5 (Highest Satisfaction)How satisfied were you with how well the sales representative understood your needs and provided appropriate solutions? 5 (Highest Satisfaction)
How satisfied were you with the accuracy and timeliness of your quote?	1 (Lowest Satisfaction)How satisfied were you with the accuracy and timeliness of your quote? 1 (Lowest Satisfaction)	2 (Unsatisfied)How satisfied were you with the accuracy and timeliness of your quote? 2 (Unsatisfied)	3 (Neutral)How satisfied were you with the accuracy and timeliness of your quote? 3 (Neutral)	4 (Satisfied)How satisfied were you with the accuracy and timeliness of your quote? 4 (Satisfied)	5 (Highest Satisfaction)How satisfied were you with the accuracy and timeliness of your quote? 5 (Highest Satisfaction)
How satisfied were you with the professionalism and communication of your sales representative?	1 (Lowest Satisfaction)How satisfied were you with the professionalism and communication of your sales representative? 1 (Lowest Satisfaction)	2 (Unsatisfied)How satisfied were you with the professionalism and communication of your sales representative? 2 (Unsatisfied)	3 (Neutral)How satisfied were you with the professionalism and communication of your sales representative? 3 (Neutral)	4 (Satisfied)How satisfied were you with the professionalism and communication of your sales representative? 4 (Satisfied)	5 (Highest Satisfaction)How satisfied were you with the professionalism and communication of your sales representative? 5 (Highest Satisfaction)
How satisfied were you with the level of communication from the Sales/Project Manager throughout your project?	1 (Lowest Satisfaction)How satisfied were you with the level of communication from the Sales/Project Manager throughout your project? 1 (Lowest Satisfaction)	2 (Unsatisfied)How satisfied were you with the level of communication from the Sales/Project Manager throughout your project? 2 (Unsatisfied)	3 (Neutral)How satisfied were you with the level of communication from the Sales/Project Manager throughout your project? 3 (Neutral)	4 (Satisfied)How satisfied were you with the level of communication from the Sales/Project Manager throughout your project? 4 (Satisfied)	5 (Highest Satisfaction)How satisfied were you with the level of communication from the Sales/Project Manager throughout your project? 5 (Highest Satisfaction)
Overall, how satisfied were you with your experience working with Lone Star Turbo?	1 (Lowest Satisfaction)Overall, how satisfied were you with your experience working with Lone Star Turbo? 1 (Lowest Satisfaction)	2 (Unsatisfied)Overall, how satisfied were you with your experience working with Lone Star Turbo? 2 (Unsatisfied)	3 (Neutral)Overall, how satisfied were you with your experience working with Lone Star Turbo? 3 (Neutral)	4 (Satisfied)Overall, how satisfied were you with your experience working with Lone Star Turbo? 4 (Satisfied)	5 (Highest Satisfaction)Overall, how satisfied were you with your experience working with Lone Star Turbo? 5 (Highest Satisfaction)

Additional comments or suggestions

We may or may not use your comments as a testimonial, which would be greatly appreciated.

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